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Prices marked ≈ in rand are ClearSource’s conversion of Microsoft’s US-dollar list prices at the European Central Bank reference rate of 16 October 2026. Microsoft’s price is in US dollars; your invoice depends on your IT partner and the rate on the day.

Dynamics 365 Contact Center: price in South Africa

Dynamics 365 Contact Center costs USD 110,00 per user per month with an annual commitment, excl. VAT — Microsoft’s list price for South Africa, in US dollars, as of 15 October 2026. Price on microsoft.com

SKU ID
DYNAMICS_365_CONTACT_CENTER
GUID
dfb1700c-013e-4132-8bce-0d319c43a95d

What’s included10 service plans

  • Dynamics 365 Contact Center
  • Dynamics 365 Customer Service Digital Messaging add-on
  • Dynamics 365 for Customer Service Voice Add-in
  • Exchange Foundation
  • Office for the Web
  • Power Apps for Dynamics 365
  • Power Automate for Dynamics 365
  • Power Pages Internal User
  • Power Virtual Agents for Customer Service Voice
  • SharePoint (Plan 2)

Source: Microsoft, Product names and service plan identifiers for licensing (list of 23 September 2026).