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Prices marked ≈ in rand are ClearSource’s conversion of Microsoft’s US-dollar list prices at the European Central Bank reference rate of 16 October 2026. Microsoft’s price is in US dollars; your invoice depends on your IT partner and the rate on the day.

Dynamics 365 Field Service, Enterprise Edition - Resource Scheduling Optimization

SKU ID
CRM_AUTO_ROUTING_ADDON
GUID
977464c4-bfaf-4b67-b761-a9bb735a2196

What’s included3 service plans

  • Exchange Foundation
  • Field Service – Automated Routing Engine Add-On
  • RETIRED - Field Service – Automated Routing Engine Add-On

Source: Microsoft, Product names and service plan identifiers for licensing (list of 23 September 2026).