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Prices marked ≈ in rand are ClearSource’s conversion of Microsoft’s US-dollar list prices at the European Central Bank reference rate of 16 October 2026. Microsoft’s price is in US dollars; your invoice depends on your IT partner and the rate on the day.

Dynamics 365 Customer Insights Standalone

SKU ID
DYN365_CUSTOMER_INSIGHTS_BASE
GUID
0c250654-c7f7-461f-871a-7222f6592cf2

What’s included6 service plans

  • Common Data Service for Customer Insights
  • Dataverse for Cust Insights BASE
  • Dynamics 365 Customer Insights
  • Dynamics 365 Customer Insights Engagement Insights
  • Exchange Foundation
  • Microsoft Dynamics 365 Customer Voice for Customer Insights App

Source: Microsoft, Product names and service plan identifiers for licensing (list of 23 September 2026).